Oregon

Clear starting points for visiting, communication, and facility information.

This page is designed to help you find the most commonly needed Oregon Department of Corrections (DOC) information quickly and with less overwhelm.

We provide plain-language explanations and direct links to official sources so you can get accurate, up-to-date details without digging through multiple pages.

Quick Links

Visiting (in-person)
Sending Mail
Phone Services
Messaging Services & Video Visits
ODOC Leadership
Sending Money
Facility Locations
DOC Contact Information

Communication & Services Road Map

The Oregon Department of Corrections (ODOC) website contains a lot of information, but it isn’t always organized intuitively. Many details—such as visiting hours—are listed on topic-based pages with expandable sections for each location.

To find facility-specific information:

  • Use the Quick Links above to choose the topic you need (visiting, mail, phone services, etc.).

  • On the ODOC page, scroll to your facility and expand its section to view details.

Rules, schedules, and procedures can change, so always rely on the linked ODOC pages for the most current information.

If it helps, keep notes as you go or download a printable notes page to track what applies to your specific facility.

ODOC.com Navigation Tips

Communication Services & adding Money to Adult in Custody (AIC) trust account.

  • https://www.oregon.gov/doc/sending-money/Pages/home.aspx

    Friends and family can request deposit details or seek general information regarding the administration of AIC Trust Accounts in accordance with OAR 291-158 from Central Trust. Send an email to Central Trust

    Oregon Department of Corrections (DOC) has contracts with the following companies: JPay, ICS Corrections (ICS Corrections uses the vendor Access Corrections for Trust deposits), and Telmate. Each of these companies accept electronic payments from the public through their website, by telephone, and at walk up locations. These services are fast, secure, and available across the state of Oregon.

    Adults in custody have two main types of accounts: a phone account and a commissary (trust) account. 

    • Phone account funds can be used for phone calls, electronic messaging, and computer tablet services. 

    • Commissary account funds can be used for items from the facility like snacks, toiletries, and other goods and services. The DOC Rule on Trust Accounts has more detailed information on commissary accounts.

  • https://icscorrections.com/facilities/odoc.html

    ODOC has contracted with ICS Corrections to provide communications and account billing services to AICs. Recipients of these calls may include friends, family, and attorneys. All of us at ICS Corrections are excited to be entrusted with the opportunity to provide this important service to the AICs, their Friends and Family members and to the public of the great state of Oregon. We look forward to providing all users of the system a truly great service!

    More Info re: ICS on DOC website:

    https://www.oregon.gov/doc/contact-inmate/Pages/phone-calls.aspx

  • Access Corrections

    https://www.oregon.gov/doc/contact-inmate/Pages/phone-calls.aspx

  • Telmate:

    https://www.oregon.gov/doc/sending-money/Pages/telmate.aspx

    Using Telmate to Send Money

    With Telmate, you can place money on an AIC's commissary (trust) account.

    There are a few ways to deposit money through Telmate:

    • Telmate website or app: Visit the Telmate website or download the app to deposit using a credit or debit card (Visa, MasterCard, American Express, and Discover are accepted here).

    • Over the phone: Call Telmate customer service at (866) 516-0115. A Telmate agent will assist you with your deposit.

  • JPay:

    https://www.jpay.com/

    DOC info re: JPay:

    https://www.oregon.gov/doc/sending-money/Pages/jpay.aspx

    Using JPay to Send Money

    WithJPay, you can place money on an AICs commissary (trust) account:


  • If sending money by mail to be deposited on an AICs commissary (trust) account, Oregon Department of Corrections (DOC) will ONLY accept money orders and cashier checks. Make the money order or cashier’s check payable to “DOC” with the adult in custody's name and SID number.

    Example: DOC for John Doe, SID #1234567


    You must also write the name and mailing address of purchaser, including city, state, and zip code on the money order or cashier's check AND in the return address area of the mailing envelope.  

    PLEASE NOTE: This information must be current and legible or your item will be returned.

    Mail the money order or cashier’s check to:

    Central Trust, AICs Name and SID Number

    Oregon Department of Corrections

    PO Box 14400

    Salem, OR 97309-5077

    Other options for depositing funds on AICs accounts include ICS Corrections, JPay, and Access Corrections.

  • https://secure.sos.state.or.us/oard/displayDivisionRules.action?selectedDivision=977

    Chapter 291

    Division 158
    TRUST ACCOUNTS (AIC)

    291-158-0005

Each item below opens official Oregon DOC resources. Information may change—always rely on the linked source for the most current rules.